rooms very spacious staff friendly and helpful.
reserving of beds nightmare and not enforced.food good although dinner between 2000hrs an 2100hrs a bit like a scum.
reception area lovely bar crowded and bizarrly smoking still allowed.
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hotel is fine and very clean. Food was very repetitive and geared more for Germans and Russians. We were in a minority in this hotel. Grounds are very well cared for and beach very clean.
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Me and my boyfriend have just returned from a two week holiday staying at this hotel. We loved the hotel, it was very well maintained and the staff were always doing something to improve the physical appearance. The outsided areas were beautiful with water features, palm trees and wooden seating areas at the rear.
The rooms were very clean and spacious and met all our requirements. They were cleaned to a high standard and upon are return we would be greeted with fresh towels in the shape of a heart, swan, etc… depending on how creative the hotel staff were feeling that day. They were decorated with fresh flowers from the garden.
The pool area was fab and me who is usually a bit more get up and go could and did sit there all day sometimes.
I was overwhealmed with the breakfast choice
and could have sat there for ages eating the fresh pastries, pancakes with chocolate sauce and fresh coffee. Good time range too… 7 till 10.
If you booked an early morning excursion the hotel would arrange a breakfast box to be taken so you didn’t miss out.
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Well, finally made it back to the palace after last years disappointing cancellation through the mytravel/thomas cook fiasco of a merger. Unfortunately the introdution of a new english based agent for the redsea hotel group didn’t materialise in time for this years bookings. After the experience of the Sunrise royal makadi it was a delight to get back to the palace which is several notches up on it. Even the fact that we had to fly up to glasgow in order to book the palace didn’t deter us, it was worth the inconvenience.
What can I say that I haven’t said before. It was great to be back. Things have changed slightly but everything about the hotel is still superb. Many of the staff remembered us which was really nice and a lot of the staff were really pleased and genuinely excited to see English people back.
I couldn’t recommend this hotel more highly.
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i ave visited this hotel 4 times
every time was amazing.. i loved it soo much
and would live there if i could
i must admit its gone downhill since its been taken over .. the food wasn’t as good and could be better
but over all it was amazing
especially the animation team
i loved them all so much and still do..
i cant wait to see them all again they made my holiday so special and the entertainment is wicked..
I LOVE TIA HEIGHTS AND THE ANIMATION TEAM !!!
i am only 14 but i love the hotel so much and wish i could go back .. but i have only just got back last week and i am already wishing i could be sat in the sun with the animation team :):)
Pleas E-mail Back :):)
Love Charlottee :):):):):):)
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we arrived on wed the 15th pm we had read loads of really bad reviews on the hausa online after we had alredy booked it we was quite worried about what to expect, but the hotel was amazing it was huge the pool areas were nice the beach was gorgeous, and the staff were generally friendly there is lots to do for kids with the slides and mini zoo camel riding ect.
The animation team provided good entertainment and the coco loco song and dance stuck in out heads all week! we had a really funny holiday and did most of the excursions to.
The food at the hotel was average but not bad slightly repetitve but thats what you will get with any all inclusive holiday.
The animation team gave us information on group nights out with transfers so it was safe for us to go into naama bay. If not tho taxis from outside the hotel complex we wer paying 50 egyptain pounds for each way which was cheap but a bit scary! hence the taxis in egypy are very diffrent to back home no health and safety at all it was a funny experience now tho when we look back.
all in all we were 3 girls going for a one week hol in sharm and we all had an amazing time i had been to sharm once before and stayed at the sharm cliffe which was good but not as good as hausa we would definatley go again and were all very sad to come home.
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This was my second trip to sharm and i was really looking forward to especially staying in a 5* hotel. I previously Stayed at the Tropicana LTI Grand Azure which was a 4* plus hotel ans had a wonderful time. Couldn’t fault the food or cleaniness of the hotel and the swimming pools etc were amazing. Would certainly recommend to anyone.
At the inter plaza i found the food very bland and nearly the same every day, both buffet restuants are exactly the same and their was only one other resturant not 3 like it describes they just have 3 different menus.
Most dinner times we ate at the snack bar as the resturants were packed and couldn’t get a table, they served pizza which only had cheese on and nothing else and chips. But it was better than nothing.
During the day your drinks were served in the smallest plastic glasses ever, two mouthfuls and they were gone and in that heat it was horrible.
The wine glasses in the resturant and lobby bar were really small again and after queing for up to 10 mins at a time for a drink it gets really annoying. Also i hated the fact that you had to fill your water bottles up at a dispenser and all i could think about were all the germs that must be on their.
The grounds of the hotel were very pretty but on quite a slope so wouldn’t recommend for thr elderly and anyone with walking difficulties. The night time entertainment was a man playing a gitair every night but it was plesent enough and nice relaxing music.
The towels that were given to you around the pool were really grubby and properly haven’t been replaced since the hotel opened in 2006, some days they had run out and were couldn’t get one.
The hotel in general was nice but i would rate it as a 3* and certainly not a 5* and the previous hotel a stayed in was so much nicer and i would ceetainly recommend that instead.
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I will try to keep it short! Hotel was fantastic, about 12 pools, at least one near any room as it is a large complex. Jacuzzi which my kids loved, beautiful setting.
Food could have offered more variety at dinner, but still fantastic. A children corner so they can help them selves. My 8 year old loves her choice of desserts and wants to return just for them!
Beach was acessed via Hilton Fayrous, most people would reserve their spot early about 7:30ish and then have breakfast. Part of our deal was unlimited acess to Cleo Park which is a water park great for the kids and adults. Free bus service to the park- just ask at reception (only 2 minutes away you could even walk).
Children had kids club in the day and an entertainment team in the evening - who I think were Italian, put on a show at 9pm, kids loved it as they get them to dance on the stage with them.
Hotel staff were fantastic, if you wanted something and it wasnt available, they will go and find it for you!
Cant wait to go back!!!
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We went All Inclusive for 11 nights during the Easter holidays. Our party were aged 6,36,38,71.
Fantastic variety of food….Rice, Pasta, various Potatoes (chips,boiled,mashed,roast), various veg (carrots,suede,peas,courgettes,greenbeans,cabbage,sweetcorn)Various meats (steak,chicken,meatballs,beef,sausages,burgers) Fish even fish chips. Various breads. Gorgeous sweets, that actually not only looked good, tasted fantastic…something for everyone…….even the picky!!!
Very clean, spacious,rooms with fantastic walk in showers. Massive, well maintained complex with friendly staff. Fantastic pools water slides. Entertainment was a bit samey but I find that everywhere!!
Brilliant snorkelling, sea is about knee high for about 1 mile out really clear so you can see loads.
I would highly reccommend this hotel we’re thinking about booking again for next Easter. Don’t let any negative reviews bother you. We didn’t have any problems at all. In short, if you’ve booked to go here…you’ll love it!!!!!!!!!!!!
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