We stayed at the Riu Palace for two weeks over Christmas, & had an fantastic time throughout the holiday. The hotel truly is 5 stars & is as good as it looks online & in the brochure.
The full hotel, inside & out is SPOTLESS & is cleaned around the clock! The hotel staff are fantastic & are all so friendly; a special mention must go to Albundio who is bar manager in the lobby bar – he is a star & we have yet to hear of a cocktail that he can’t make! …
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A group of 14 went to this hotel. Some of the group went when it was still a Wyndam hotel; they thought the hotel was better then.
But I have to say we had a great time, food was fine, was very good at the Three Palms restaurant but one drawback: this restaurant did not open until 4 days before our return due to refurb, although those who had been before said it was the same.
The nightclub was still being refurbished so you could not get draught beer & some other drinks. The beer was Red Stripe which started off OK but as the holiday went it got worse.
Staff at the hotel were very helpful & always had a smile. …
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Having holidayed in the Caribbean a number of times we decided to give Mexico a try as we do get a bit “buffet’ed out” into the second week of our stay, & Cancun offered a good selection of restaurants outside of the hotels.
We booked with First Choice & as the flight was early on the Friday morning we decided to stay overnight at the Sofitel at the Gatwick north terminal. This too allowed us to make use of the day before check-in & baggage drop. We were a bit surprised on checking in at five pm that we could not get a window seat as they were all reserved? The girl at the check-in was very unhelpful & rude when we queered this. …
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Best to come clean right off – this was the first time I have ever stayed in an All-Inclusive beach resort hotel & I realised within 24 hrs that the whole concept wasn’t for me. By the end of my 4 night stay at Villa Cuba I had ‘cabin fever’ because there’s not a lot to see & do in Varadero away from the hotel. Also, a lot of what I saw as problems wouldn’t necessarily have been seen that way by others. …
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We have stayed at two previous Sandal Hotels before and we were doisappointed that the pool at the one in Montego Bay, Jamaica was closed due to a leak when we were there. …
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We went to Cuba to the Sol Rio de Luna hotel in Guardalavaca in July to celebrate our honeymoon. What a nightmare! We were given a room on the Mares side which was very basic but at least it was clean. There were chips in the bathroom floor tiles & the decor was gaudy & from the 70′s. …
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