Pinewood Apartments - Icmeler - Turkey

Last stayed in the Pinewood apartments 6 years ago & found the apartment excellent at that time. My husband & I returned to the Pinewood in 2009 expecting the same standards, but we were greatly dissappointed.

On arrival after a long day travelling we found soaking wet towels left on the bed, resulting in the sheets & mattress being wet. There was also excrement around the toilet cistern so we went to reception to report it & we were told the cleaner would be sent up to sort it out. We went out & had dinner & when we returned to the room the cleaner had just hung the wet towels up & opened the room windows - hadn’t even cleaned the toilet.

I also asked for the bulb in the bathroom & the bulb in the fridge to be fixed but by the end of the two weeks they still hadn’t bothered. After the 5th day of my holiday I had to go & ask for clean towels! The towel I received was filthy and was worse than the ones we had used for 4 days! At one stage, the bins in the apartment were left un-emptied for three days!

This was our 9th year in Icmeler and we usually stay in the Club Aquarium, which is fantastic compared to Pinewood. Due to the state of the room my husband & I didn’t spend any time at the complex. Due to not spending time & money at the complex we found the staff & management to be quite abrupt. If it’s a quiet holiday you want then I wouldn’t stay here - the Kurt apartments out the back attract a noisy crowd and some nights the noise carried on to 5.45am!

We will be back to Icmeler, but not to the Pinewood apartments.