Holiday Tags: Goa

The hotel was cleaned daily new towels and bedding on alternative days, the boy that tidied are room used to make shapes, like flowers + animals out of the towels,was truly amazing, the staff were friendly, just lovley, the hotel is so close to everything, my boyfriend and i cried when we had to leave..would definatly re visist. the food was not great but for a few quid who realy cares,

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Paradise Village Beach Resort, Calangute, Goa. Towels are dirty, stained, rough and smell. Bedsheets are discoloured and smell. Furniture is old broken and infested with termites which crawl in the bed and clothing - really vile. Toilet and bathroom facility is dated and no vent, smells of drains and makes room smell. Room is dark. Bottles and litter in the garden for two weeks. Locals use hotel as cut-through for beach so not quiet at all. Expensive for food and drinks and not very good quality or value for money. Pool is dirty, green slime on top of wall and no life guard despite board stating there is. Also pool open to public for charge which means is crowded and guests can not always get lounger.The general staff were pleasant and polite however management (General Manager) was very rude arrogant man. The hotel is very conveniently located 2 mins walk out back gate to beach. I would not recommend this hotel and would not visit it again.

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This is a wonderful little guesthouse, literally 3mins from the beach and very easy access to local bars/ restaurants / shops. The owners are very friendly and welcoming. The rooms are clean and tidy and are well maintained. Cant think of a single bad word to say… I will be going back next year!!

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stayed at the osborne resort calangute,have stayed here many times in the past last year seemed to be slipping as regards customer care,this year confirmed it for us even though we had e.mailed and wrote letters to them asking for no ground level room and for accomodation in osborne two when we arrived we where told rooms are issued on arrival,we wre then taken to a room on the ground floor of osborne one,with a bed almost touching the walls on either side,dark and smelling very stongly of mould a room which at best would be used as a store not for three weeks accomadation which had been booked eleven months in advance,my wife and myself felt the room was intolerable so went back to reception to be told that is the only room available however on saying in that case we will take our money back or perhaps sleep in reception till a room became available suddenly there was one,this was on top floor in osborne three,now this room was an improvement on the first but all the electric points were broken so could not be used,windows and doors could not be closed and secured and lights had to be had on at all times we decided to make the best of it after being told we would be moved by friday this was sunday,thefollowing tuesday night i along with friends decided to have a last drink in the bar my wife saying she would continue to room 15 mins later she phoned to say key woul not open the door to the room i went up mtried the key to no avail so next door neighbor phoned reception,eventually someone arrived to have the same result after about half an hour the door was finally opened,so that night had to be kepy closed with a chair against it on the assurance that it would have a new lock fitted next day wednesday now that day we had arranged to go with friends for the day and then to the holiday truths meet at night which we did on arriving back at the hotel we went to our room to find a padlock on the hasp and stapel bolt on the door the door itself being still unlocked so i went to reception to ask for a padlock key so i could get into my room alas no one on duty knew anything about it,i wasnow not a little fed up and suggested they should look for a key after 15 mins of searching about one of them produced a key which was lying under the desk and said to me is this it i of course had no idea as the padlock was not there when i left on trying it it was so got into room another night with the chair for a lock and of course nothing had been done to electric points,next morning going down to breakfast we met james the manager who knew us from our previous stays there he asked how we were getting on etc.i told him about our problems but assured him we had been assured on several occaisions we would have room change next day(the friday)i also stated it seems that the more times you stay at osborne your rooms etc get worse most persons the first or second time get better conditions maybe to get repeat bookings,he said well you have known me for years if nothing is ok tomorrow come find me ,next morning 8-30 my wife went down to reception to be told we did not promise anything by the very person who did a blatent lie she was also quite rude offhand and uncaring saying no more rooms thats it at this point after giving them a week and no results i went to find the manager james,who said leave it with me within half an hour we were being moved to osborne one in an exellent room with no problems whatsoever and enjoyed very much our remaining two weeks,i dont know how we would have fared had we not known the manager and he not us ,in my oppinion the osborne needs to reflect on its customer care and the staff employed also some time needs to be spent on maintainence and deep cleaning,also a simple allocation system needs to be put in placeas i have said i have stayed here at least once sometimes three times a year over eight years along with other hotels i have noted a steady,downturn in standards at the osborne which needs to be halted,i have been given managers e.mail to keep in touch for when i next go but certainly the reps need to be taking a more active interest in conditions etc

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2nd time in Goa flight ok plenty of leg room, had read all the reports on the hotel and it sounded just what we all wanted, almost on the beach and secure.

We know what to expect in Goa so we were very disappointed when we were allocated our rooms, we were given 2 double rooms in block 6 which is outside the complex (they have security guards at each of the access points)but our rooms were near the taxi rank.

Our room was just one room with a bathroom all of which looked dirty, the balcony was about 2 foot wide covered in bird droppings and no furniture, not that you would have been able to get any on.

There were massive gaps under the doors, the safe deposit box was loose, the a/c was so loud as was the fridge and there was some very dubious stains on the bed covers, the bathroom sink only had a cold water tapand the toilet flush was a dirty bit of string.

we arrived early morning so we spoke to our rep that eavening and said we wanted a move only to be informed there was nothing until the next day.

next day they said the only rooms which were available were 2 with sea views but we would have to pay extra, we even asked to move Hotels but decided to have a look at the sea view rooms, On walking to the rooms the girl off reception said I don’t know why you want to move all the rooms are the same!!

The new rooms were great, nice and clean,different again even had a flat screen TV on wall at bottom of bed.

Now the crunch, it would cost each couple about £180 for the sea view but given the alternative we decided to pay even though the new room was what we expected on arrival but when you have looked forward to a holiday you don’t want to spoil it.

We are still tryng to get our money back as we all felt that we were held over a barrel, we also saw a number of couple moving rooms which makes you wonder if it might be a ploy to get more money out of you.

Having said all that, we had a fantastic time it just a shame that we had a bad room at the start of our hols.

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Stayed at the Phoenix Park Inn and thought it very good. Hotel staff polite and helpful. We were in one of the new premium rooms in the old reception block, room was very large, flatscreen TV, two armchairs and coffee table plus two dining chairs and large table, fridge and mini-bar. Lovely bathroom with great shower. Had a few meals at the hotel, food was good, they do a delicious cashew nut chilli fry, breakfast is varied from boiled, fried, scrambled eggs and a variety of omelettes to cereals, cakes, beans, tomatoes, porridge and a good variety of Indian breakfasts.
My wife was taken ill for a few days and the manager was most helpful, sending out for medicine for her and refusing to let me pay, and coming to the room to see she was okay. Great service.
Would we stay here again? Definitely yes.

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We so recommend the ‘Sanfrancisco Holiday Homes’ as the ideal place to say in Candolim, Goa. It is situated just of the main Candolim road, by Ruffles and JJ’s. All the best restaurants and bars are just a stones throw away. The beach is only a 5 min walk. The apartments are superb! They are 2 bedrooms/2 bathrooms/lounge/dining room/fully fitted kitchen and altogether 5 balconies. The lounge is furnished with 2 large sofa’s and 2 chairs, coffee table, unit containing modern tv, (which also has full sky) very spacious and a large Balcony overlooking the swimming pool. The dining room has a large modern table and 6 chairs, a nice unit also a smaller balcony again overlooking the pool. The kitchen is fitted with all the utensils you will ever need, also microwave, modern fridge/freezer, 2 ring hob, toaster, kettle, loads of cupboards and lots of crockery and glasses. Again with a small balcony off. The 2 bedrooms are very spacious with good hanging space and a/c. One bedroom has a bathroom on suite and the showers are really good and have modern fittings. Also has an automatic washing machine in bathroom. Maid service is every other day, they clean very thoroughly and also change the sheets and towels. The pool is lovely, just a nice size and cleaned every morning, it also has lots of good quality sun lounges and gaarden furniture, including a hammock, 2 large tables and chairs, 2 lovely canopies and is great to sit outside. I cant wait to go back as the place is ideally located for Calangute and Baga, the bus stops just 1 min down the road plus plenty of taxis. We look forward to staying at the Sanfranciso Holiday Homes again next year.

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Returned again to this lovely guest house this time with several friends. Nice garden, sit out area and pool and everywhere was clean and to a high standard. Yet again nothing was too much trouble and the owner and her staff worked hard to make sure we had whatever we needed. We were lucky in that we took the whole place over and had it all to ourselves - more like having our own villa! 5 minutes walk to the beach, 10 minutes walk to Newtons, what more could you want - handy for everything!! Plan to return again in November.
All food that we had there was excellent including a buffet for 40+ people for my husbands 60th birthday celebration - fantastic!

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Having stayed here for the 3rd year running, this to me is one of the very decent hotels for it’s location near the beach and away from the main road to avoid any noise. I guess the only noise you do get are early morning dogs barking, but no great issue and the honking horn of the local bread boy on his bicycle - try him for his fresh samosas at 5rps each, excellent !
Very clean hotel around the small compact grounds. The pool while on the small side, is ok for cooling off afer coming from the beach. Plenty of towels and a few sunbeds if you don’t want to venture out, it is salso shaded all day so will be very cool water.
Security staff here are excellent, along with the room maids, and have never heard of any problems with things going missing.
Breakfast is the usual, toast/juice/tea etc.. anything else is extra - eggs/cornflakes.
Nothing to complain about.
Rooms on the top at the end block do not have balconys,if this is a problem ask for a change, if one is available it will not be a problem, but if you do getthese rooms they are as good as the rest other than no balcony.

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When one thinks of Goa, trance parties and gorgeous beaches come to mind. However, the province’s interior can also provide interesting and more thought provoking entertainment. We set out to explore Goa’s animal rescue centers, Portuguese history, and spice farms before being pulled back to Goa’s northern coast for, well, the trance parties and gorgeous beaches, of course.

Watch The Video

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