Booked a cheap package holiday to the Mansion Nazaret, our first time in Lanzarote.
The apartments are on three floors – our rooms were on the first floor & overlooked the road at the back of the hotel. Its position meant that we had virtually no sun at any time of the day. Spacious accommodation but shabby & dated.
The bathroom door would not close properly & the hairdryer was broken. The kitchen was very pokey with virtually no worktop space. The equipment was minimal & the filter coffee-maker jug was cracked – we asked for a replacement but it never appeared. …
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Read mixed reviews on this hotel before leaving so went with an open mind but after staying a week there I can honestly say it has put me off ever returning to Lanzarote.
I have been to the island 4 times & enjoyed previous visits. The hotel is set back away from main area with wasteland surrounding you. First impressions were it’s quite nice – reception spoke excellent English & were very helpful.
Room was very basic & didn’t have the sheets changed at all in the week we were there, towels were only changed 3 times & cleaning staff just popped in gave a quick sweep & were gone again. …
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We stayed at Barcelo Costa Teguise for a 10 day Xmas/New year holiday & were very disappointed. Food was always cold & not good quality. There were lengthy queues most of the time for food & drink.
You had to wait for tables to be cleared before you could eat, this was after queueing to get into restaurant. Hotel was always running out of things like milk, vodka, red wine & ice cream to name a few.
We spent most of our holiday going to town for our food along with a few other couples we had met from this hotel who felt the same about the food & service of this hotel. This made it an expensive holiday as we had gone all inclusive. …
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Finally arrived here a day late having been snowed in at Manchester during recent snow problems.
On arrival was told by most unhelpful receptionist that as we hadn’t informed them we would be late they had cancelled our booking! Told him as I had a heart problem (angina) I did not find this amusing at all. He found us a room on third floor, marvelous. …
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Just returned from Sands Beach. I can only rate this complex at five star; excellent accommodation & food.
Nice area & location, lots to do! The supermarket on site was great, as well as the staff, would visit again, but must give a very special mention to Rosemary, the Cosmos rep who was the most helpful & caring rep one could possibly ask for. She went out of her way to help us & even followed up by texting us when we arrived home.
Very worthwhile package holiday! We will visit again just to see Rosemary, & her company can only be justly proud of her.
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