Playa Real Hotel - Talamanca - Ibiza

We were initially very disappointed because we arrived at the Playa Real Hotel at 5am & they had no record of our accommodation, however the porter found us two rooms & was helpfull. Then we discovered through friends that the hotel had been closed for two years & only reopened the day of our arrival!

The hotel was a bit shabby & the pool was dirty, the kids play area unusable & tiles were broken around the poolside. There were electric wires hanging out & none of the external services e. g . Showers etc. were working. We complained & found the staff to be very calm & agreeable. The manager walked round with me & was very sympathetic. Told us what was happening & about the proposed schedule of improvements and gave us a free meal voucher for the hotel (which we did not use because the food was awful). Our friends booked out immediately & went to another hotel, but we were happy that it was clean & the rooms were nice with good views.

From then on the hotel improved every day, all faults were rectified & the staff were really good. The hotel’s position on the beach is the best in the bay at Talamanca. We only slept in the hotel so the other facilities or lack of them did not affect us, in fact it was nice to be somewhere so quiet not only to the ear but away from other holiday makers!

Whilst at the hotel our holiday company went into adminisration, which again was dealt very well by the manager & we even ended up £200 better off because of the deal he gave us!

So overall, we can see the potential of the hotel and the ideal position, outlook & cleanliness together with the staff attitude made up for the faults. But when sorted out this hotel in the high season will be the biggest in the bay & possibly the buisiest! So be ready to battle with the Germans for those sunbeds!