Parthenis Palace Apartments - Malia - Crete

The rooms at the Parthenis Palace apartments in Malia were not clean upon arrival, & staff did not apologize, rather they tell us to wait as if we were impatient. Furthermore, rooms were not cleaned for three days in a row prior to our departure.

The location is good, during the day at least, however it is very daunting walking back to the apartments during the night due to the absence of lighting.

The hotel staff were not at all helpful, although the bar staff were friendly. The manager did not listen or care that there were problems with the condition of the rooms, & he just told us to “live with it. ”

We were threatened by the manager & his security staff that he would call the police if we did not pay a charge for a breakage in the room (which we disputed) & we were advised by the rep it would be dangerous to argue. So we paid, however, we were not given a receipt for this transaction.

The only possible upside is the fact the rooms are in fairly OK in the new block, but the showers are still very poor. The main reason I would never return to these apartments if I was to revisit Crete is due to the threatening behaviour of security & the manager.