Izer Hotel - Torba - Turkey

Just come back from the Izer Hotel in Torba. I left on the fourth day as we couldn’t take anymore, they are updating all the superior rooms so there are builders walking around etc. This hotel is also in the middle of nowhere so there’s nothing to do here at all.

The rooms -

The superior side of the hotel will be nice when they stop the renovations. We had two different superior rooms before we left. There are two sizes of superior room though which isn’t obvious. If you do go here, try to get a room in the main hotel building (above the lobby bar up the spiral staircase) they are twice the size of the other ones, they also have better showers & superking beds. You also get a sea view, but there aren’t many of them.

The standard size superior rooms which are located around the pool & facing the reception area are really small, in fact they re smaller than your basic room, but they are modern. I moved rooms because 601 (small room) had plenty of problems & wasn’t finished. I also had problems with 103 (massive room) aswell as the bathroom flooding.

The standard rooms on the other side of the complex are horrible though & are nowhere near up to 4 star standard. I’d class them as a poor 3 star. The decor is old & the bathrooms are vile & mould infested. Comparing these rooms to the superior rooms is like comparing 3star to 5star - there’s a massive difference.

Food -

The worst of the worst. I’ve never seen just a poor selection for a 4 star hotel in my life. When we were there the hotel had just opened & because it wasn’t even half full they took advantage. Heres an example:

Breakfast - first day - chips with sausage bits in, boiled eggs, scrambled eggs, full size sausuage thingy (which couldn’t have been pork) & cereals - that was it, no joke.

There was no toaster until the second day, & then we got pancakes on the third day. Oh & they swapped the chips for roast potatoes, & then we got a meat pasty thingy, but that was it. We got a few so-called “hot food items” each meal & it was really not what I would have expected

There was also an issue with the bain marie, it just didn’t keep the food hot at all, it was always cold. Even when the resturant had just opened it was cold. Just before we left, the hotel manager offered for us to eat in the a la carte all week, but this is only open once a day & it just wasnt acceptable. No one else got offered this which I thought was wrong, even Cosmos knew there were problems & just didn’t care. The snack bar is cooked to order & more importantly the food was hot.

The staff are lovely & did try their best to please us but I had just had enough. I wouldn’t return to this hotel myself because of the bad memories etc. If you do go here though I wouldn’t book a bog-standard room until they’ve been updated as I doubt you’ll be happy.