Colonia Santa Maria - Baga - Goa

2nd time in Goa flight ok plenty of leg room, had read all the reports on the hotel and it sounded just what we all wanted, almost on the beach and secure.

We know what to expect in Goa so we were very disappointed when we were allocated our rooms, we were given 2 double rooms in block 6 which is outside the complex (they have security guards at each of the access points)but our rooms were near the taxi rank.

Our room was just one room with a bathroom all of which looked dirty, the balcony was about 2 foot wide covered in bird droppings and no furniture, not that you would have been able to get any on.

There were massive gaps under the doors, the safe deposit box was loose, the a/c was so loud as was the fridge and there was some very dubious stains on the bed covers, the bathroom sink only had a cold water tapand the toilet flush was a dirty bit of string.

we arrived early morning so we spoke to our rep that eavening and said we wanted a move only to be informed there was nothing until the next day.

next day they said the only rooms which were available were 2 with sea views but we would have to pay extra, we even asked to move Hotels but decided to have a look at the sea view rooms, On walking to the rooms the girl off reception said I don’t know why you want to move all the rooms are the same!!

The new rooms were great, nice and clean,different again even had a flat screen TV on wall at bottom of bed.

Now the crunch, it would cost each couple about £180 for the sea view but given the alternative we decided to pay even though the new room was what we expected on arrival but when you have looked forward to a holiday you don’t want to spoil it.

We are still tryng to get our money back as we all felt that we were held over a barrel, we also saw a number of couple moving rooms which makes you wonder if it might be a ploy to get more money out of you.

Having said all that, we had a fantastic time it just a shame that we had a bad room at the start of our hols.

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