Benidorm Plaza Hotel - Benidorm - Costa Blanca

We stayed for one week at the Benidorm Plaza hotel on a half board basis. I am astonished that anyone could say this is a good hotel. It certainly is not four star standard and more like a very poor two star. We found the staff to be rude & at times even aggressive.

The first room we were given had loose, cracked tiles everywhere, a big black damp patch on the bathroom ceiling & a cockroach running around. Some of the plaster came down & landed in my face whilst I was taking a bath! We had to wait 24 hours before we could moved to a new room.

The food was disgusting & I am not even a fussy eater although there was a great deal of fish every night which we don’t like. The waiters ignored us but made a fuss of the Spanish. We lived on takeaway food which was expensive. The entertainment was all aimed at the Spanish guests. The pool was covered up even though it was not supposed to be in September, making it very cold. The jacuzzi was a joke. It was situated high up on a platform & drained of all the water.

This was my first holiday in ten years, my first with my partner, & it was terrible. A massive disappointment.